For the last 12 years, I've had the pleasure of solving research, design and strategy problems for global innovators such as Google, Accenture, Fjord, Deliveroo, Paper Giant, Westpac Group and more.
"Priya and I worked together at Deliveroo where she managed a team of brilliant designers working in one of the most strategically important parts of the entire business. Priya is an exceptional manager who understands how to motivate, lift up and empower her teams to do great work. Priya is able to bridge all of the various disciplines which make up tech teams, and is a great representative for design, and for users."
"Priya might be the most caring and supportive person I’ve met, I feel very lucky to have been on her team at Deliveroo for almost two years.
She makes people feel valued and heard, she recognises and broadcasts good work, she provides timely feedback, she fights for promotions and she’s got a pretty mean serve on the tennis court. All that said, the thing the makes her standout from other managers is her ability to recognise and develop skills that might otherwise be ignored, something I benefitted from every time we set personal goals and objectives for the year ahead.The compassion she brought to every conversation didn’t go unnoticed and it always meant I came away feeling motivated for the challenge ahead. Oh and she built a kick ass team environment that was just as productive as it was fun. I hope I get the chance to work the Priya again."
Design leadership, PRODUCT strategy, team management
"I worked closely with Priyanka for several months on a whole of government service transformation. It was a difficult space underpinned by layers of policy and major technology replatform. In only a few months, we delivered current state process designs, weekly codesign workshops, a detailed future state service blueprint, and detailed UI designs. In a high pressure environment, Priyanka keeps her cool, is reflective, reliable, produces high quality design artefacts and quickly becomes the subject matter expert in the room. Working with Priyanka is a unique experience - you will form a great team and you will learn more about design and yourself."
CAPABILITY management, PEOPLE MANAGEMENT, DESIGN STRATEGY
"The process of discussion, visualisation, iteration and validation with businesses and consumer advocates who are operating in this system was so crucial in developing AEMO’s understanding of the system forces. The more we uncovered and iterated the clearer it became on what tangible steps AEMO could take to contribute to positive system outcomes for energy consumers and their chosen agents. It placed us in a position to confidently move into the future with a goal and plan to achieve positive outcomes for our customers and the CDR in Energy reform. Partaking in the development of the system map was almost as rewarding as the outcomes for creating positive effects."
SERVICE DESIGN, SYSTEMS DESIGN, CO-DESIGN
"In one year, Priyanka has achieved a lot in Airtasker. She has introduced user experience research and championed the importance of user centred design throughout the organisation. All of this while delivering an incredible amount of work, some examples include developing usability testing cadence, persona and journey mapping, assisting the development of a product vision and becoming the primary advocate of our customers in every design critique and business meeting.Apart from being a fantastic UX researcher and UX designer, Priyanka has been a crucial part of changing Airtasker’s design thinking culture. She always brings back the conversation to the “problem you are trying to solve” and to constantly strive to meet user needs/expectations. She has been a crucial part of defining what design is and will be at Airtasker.I want to thank Priyanka for all her hard work and support she gave the design team and myself, every day.Good luck on your next adventure Priyanka!"
USER RESEARCH, DESIGN STRATEGY, PEOPLE MANAGEMENT